Sales

What a decision Cadence's insulin pump was.  It would seem to be a simple choice when it comes down to 2 products:

1. Minimed 522 with CGMS

2. Animas 2020 with a standalone CGMS

Minimed was 1 unit for Cadence to carry, Animas would require 2.  Seems like an easy choice until you factor in who is involved with providing and servicing the device that will be attached to my daughter for the next 4 years 24/7 saving her life every moment she wears it.  It's a hard decision and I agonized over it.

In speaking with the different representatives of the pump companies it became abundantly clear that there are those who look at their job with passion and those that may not.  A BIG

 for instance:  I made a deal with the minimed rep, confirmed it with a handshake, that this company would provide Cadence with free CGMS sensors for a year if I was willing to become an educator/advocate for their products.  I let the rep know that we may not choose their pump, which is obviously the product they wish to sell (7000 dollars worth of reasons), but would most likely go with their CGMS product,  if we decided against their pump (2000 dollars).  The rep said that she that was no problem and just wanted what was best for Cadence, "the deal was still on".

So, we ended up choosing the Animas pump for  many, reasons, and more which were revealed this morning.  Unfortunately, Minimed's rep has pulled our "agreement" citing having to talk to the manager.  I said "so am I to assume the deal that you made with me on Cadence's sensors is dead now and I am to proceed on my own?" which was replied "I'm going to have to take a step back".

Good deals sometimes have hidden conditions.

We love our Animas pump and the people behind it.  Minimed in our experience is a big company with numbers of clients.  After my conversation today we are more than pleased with our decision.  That said, they have my money as I still bought Cadence the Guardian CGMS unit and sensors but it was based on the technology and its ability to help Cadence, not the pitch.  A word of advice to the Minimed rep don't use someone's health the most valuable commodity we have, as leverage to make a sale.  It's bad practice, it's bad business, it's bad ethics, you should know better.  

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